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Indicator - FL Memo Ltd
Tel: (01233) 653500. Fax: (01233) 647100
customer.services@indicator-flm.co.uk
www.indicator-flm.co.uk

Calgarth House
39-41 Bank Street
Ashford, Kent TN23 1DQ

VAT GB 726 598 394
Registered in England
Company Registration No. 3599719

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Indicator - FL Memo
Telephone: (01233) 653500. Fax: (01233) 647100
customer.services@indicator-flm.co.uk - www.indicator-flm.co.uk
Calgarth House, 39-41 Bank Street, Ashford, Kent TN23 1DQ
VAT GB 726 598 394. Registered in England. Company Registration No. 3599719
[telephone_number] => (01233) 653500 [lastname_cp] => [city_county] => Kent TN23 1DQ [country] => United Kingdom [website1] => www.indicator-flm.co.uk [loyalty_agent] => Gemma Rump [loyalty_phone] => (01233) 438022 [city] => Ashford [webshop] => http://www.indicator-flm.co.uk [loyalty_time] => <strong>Contact online support for any issues relating to the use of this online solution</strong>, for example logging in, using the search facility, understanding how the resources differ, how to save content, etc. <br /> If you have a <strong>technical question</strong> about <strong>content</strong>, please contact our <strong>dedicated Helpline</strong>.<br /> Mariam, your online support, can be <strong>contacted during normal business hours</strong>: [vat_name] => VAT [vat_value] => GB 726 598 394 [website2] => www.flmemo.co.uk [emailcs] => customer.services@indicator-flm.co.uk [fax_number] => (01233) 647100 [street_number] => 39-41 [street_name] => Bank Street [loyalty_mail_from] => Gemma Rump - Online support [company_name] => Indicator - FL Memo Ltd ) [_contribArray] => Array ( ) [decodeAddresscharacters] => 1 [isDevSite] => ) Flow chart - non conformances - Environmental incidents - Tips & Advice Business Database
 

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Introduction to this document

Flow chart - non-conformances

To improve your environmental performance you need to recognise when things haven’t gone well and do something about it. Use our flow chart to show staff what’s expected.

Non-conforming

Within environmental management systems, especially those intended to comply with ISO 14001, the term “non-conformance” is commonly used. This is the name given to any type of occurrence which shows that your policies or procedures were not followed. For example, if your system indicates that different waste streams will be separated and then a load becomes contaminated with the wrong type of waste, this would be a non-conformance. Other examples include fires, pollution events, environmental complaints, exceeding energy usage targets and more.

You can adapt our Flow Chart - Non-conformances as part of your environmental management system. By amending it to fit your organisation you will quickly develop a diagram which explains in simple terms how you would like staff to respond.