A customer says that you overcharged them for goods sold last year and is now demanding a refund. What’s the legal position and does it differ if they’ve found the same goods cheaper elsewhere?
Published 03.06.2019
For years you’ve probably refined your business terms, making sure they’re as watertight as can be. If they’re the last sent, then they’re the ones that count. Not any more! How can you make sure
your contracts don’t leave you high and dry?
Published 18.01.2006
Including a personal guarantee as part of your firm’s terms and conditions can add extra security in case a customer goes under. The trouble is a guarantee of this sort can lapse without you
realising. How can you prevent this from happening? Customer accounts
Published 06.10.2017
You know that most contracts don’t have to be in writing to be legal. But does anyone ever sue over broken verbal agreements? Is it safe to make non-written deals, knowing that you can back out later
without a problem?
Published 12.10.2005
Your company entered into a written contract and there’s now a dispute over how one of the terms should be interpreted. The other side insists that in this situation you must consider the
pre-contract discussions. Are they right?
Published 13.10.2009
A fellow director placed an order which he thought had been accepted. But the seller has rung back to say the deal is off because they’d misquoted the price. Where does this leave the company and
what can it do, if anything?
Published 08.10.2008
A long-standing and regular supplier has just informed the company that they’re increasing their prices by 20% due to “Brexit”. Is such a move legal and what can you do about it?
Published 04.09.2019
You are the director tasked with handling a new IT contract for the company. The supplier has given you their contract which says that you can’t rely on any pre-contract discussions. But what if
things go wrong, surely this can’t be right?
Published 31.03.2010
Your company signed up to a franchise which proved to be nowhere near as profitable as you’d been led to believe. The franchisor says if you walk away, they’ll sue you for breach of contract. Where
do you stand?
Published 07.05.2009
Your company has a contract with a supplier but they’re not keeping to the terms. You’re not saying anything now as there’s a clause that allows you to end the agreement for this reason at a later
date. But for how long can you rely on it?
Published 23.04.2009