You know that most contracts don’t have to be in writing to be legal. But does anyone ever sue over broken verbal agreements? Is it safe to make non-written deals, knowing that you can back out later
without a problem?
Published 12.10.2005
A customer says that you overcharged them for goods sold last year and is now demanding a refund. What’s the legal position and does it differ if they’ve found the same goods cheaper elsewhere?
Published 03.06.2019
A customer is claiming that you overcharged them for some goods sold last year and is now demanding a refund. However, your records show that they only paid the agreed amount. So what’s your
position?
Published 27.09.2006
Do your customers expect more of you than you thought you were offering them? Do you find yourself advising on products or supplying services that aren’t part of the deal? As a director, how can you
protect your company’s position?
Published 08.11.2006
There are rules that govern the use of so-called auto-renewal contracts yet they are still costing small businesses millions of pounds every year. Do you need to pay closer attention?
Published 05.03.2018
A new customer placed an order with you worth nearly £5,000. Your company did the work as requested and had the goods ready on time. When he came to collect them he said he could only afford to pay
£3,000. What are your options?
Published 26.10.2005
You’ve been told that if your company gets hit by swine ‘flu that it can wriggle out of any contract providing it contains a force majeure clause. Is this right?
Published 03.09.2009
Suppose that your company hired an independent contractor but, at the end of their contract, they claimed to really be an “employee”. This would give them the right to claim unfair dismissal. Is this
a winning argument?
Published 18.01.2011
If you receive a call from someone promising to slash your electricity bill, should you be interested?
Published 21.05.2008